This Privacy Policy describes how ph336 collects, uses, stores, and protects the personal information you provide when you register and use the ph336 platform at ph336.vip. We are committed to handling your data responsibly and transparently, in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
ph336 takes the privacy of its players seriously. We only collect data that is necessary to operate the platform, comply with legal obligations, and improve the experience for Filipino players. We do not sell your personal data to third parties for marketing purposes. This Policy applies to all registered and unregistered users of ph336.vip.
1.1 This Privacy Policy is issued by ph336 ("ph336," "we," "us," "the Platform"), the operator of the online gaming platform available at ph336.vip. ph336 acts as the data controller for all personal information collected through the platform, meaning ph336 determines the purposes and means by which your personal data is processed.
1.2 ph336 processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Republic of the Philippines, and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC).
1.3 ph336 has appointed a Data Protection Officer (DPO) who is responsible for overseeing the platform's data protection strategy and compliance. Contact details for the DPO are provided in Section 15 of this Policy.
1.4 By registering an account with ph336, using the platform, or submitting any personal information through ph336.vip, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
2.1 ph336 collects the following categories of personal data from players:
| Category | Data Items | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number (UMID, PhilSys, passport, driver's licence, TIN) | Account registration, KYC verification, age verification (21+), AML compliance |
| Contact Data | Philippine mobile number (09xx format), email address, residential address | Account communications, OTP delivery, transaction alerts, support |
| Financial Data | GCash-registered mobile number, Maya account reference, bank name, account holder name (not full account/card numbers) | Deposit processing, withdrawal verification, AML monitoring |
| Gaming Activity | Game history, bet amounts, win/loss records, session durations, game preferences | Account management, responsible gaming monitoring, personalisation, fraud detection |
| Technical Data | IP address, device type and OS, browser type, screen resolution, session timestamps, login location | Security monitoring, fraud prevention, platform optimisation |
| Communications Data | Live chat transcripts, support email records, in-platform messages | Customer support, dispute resolution, quality assurance |
| Preference Data | Responsible gaming settings (deposit limits, session limits, self-exclusion status), notification preferences, language settings | Account customisation, regulatory compliance, responsible gaming enforcement |
2.2 ph336 does not collect or store full payment card numbers, GCash PINs, Maya PINs, or online banking passwords. All payment authentication is completed through the respective payment provider's own secure interfaces. ph336 only receives transaction confirmation tokens from these providers.
3.1 ph336 collects personal data through the following channels:
4.1 ph336 uses your personal data only for the following purposes:
ph336 may send you promotional emails or SMS messages about bonuses, new game releases, and platform updates. You may opt out of marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team. Opting out of marketing communications does not affect transactional communications such as deposit confirmations, withdrawal notifications, or security alerts.
5.1 ph336 processes your personal data under the following legal bases as recognised by the Data Privacy Act of 2012:
Processing necessary for the performance of the contract between you and ph336 — specifically, the Terms and Conditions governing your use of the platform. This includes identity verification, account management, payment processing, game service delivery, and customer support.
Processing required for ph336 to comply with Philippine law, including the Anti-Money Laundering Act (RA 9160 as amended), PAGCOR regulatory requirements, the Data Privacy Act (RA 10173), and any court orders or lawful requests from government authorities.
Processing necessary for ph336's legitimate business interests, including fraud prevention, security monitoring, platform improvement, and responsible gaming enforcement, provided these interests are not overridden by your privacy rights.
Processing based on your explicit consent, primarily for optional marketing communications. You may withdraw this consent at any time without affecting the lawfulness of prior processing.
6.1 ph336 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following circumstances:
7.1 ph336 retains your personal data for the minimum period necessary to fulfil the purposes outlined in this Policy, subject to the following retention guidelines:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration & KYC documents | 5 years from account closure | AMLA reporting obligations, RA 9160 |
| Financial transaction records | 5 years from transaction date | AMLA, BIR, and PAGCOR compliance |
| Gaming session & betting history | 3 years from account closure | Dispute resolution, regulatory compliance |
| Customer support communications | 2 years from resolution date | Dispute resolution records |
| Technical & security logs | 1 year from generation | Security monitoring, fraud prevention |
| Marketing consent records | Until consent is withdrawn + 1 year | Legal basis documentation |
| Self-exclusion records | Indefinite during exclusion; 5 years post-exclusion | Responsible gaming obligations |
7.2 Following the expiry of the applicable retention period, ph336 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual.
8.1 ph336 implements a layered technical and organisational security framework to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Key security measures include:
In the event of a personal data breach that is reasonably likely to give rise to a serious risk to the rights and freedoms of affected players, ph336 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach. Affected players will be notified without undue delay where the breach is likely to result in a high risk to their rights.
9.1 ph336 uses cookies and similar tracking technologies on ph336.vip to deliver and improve the platform experience. The following types of cookies are used:
Essential for the operation of ph336.vip, including maintaining your authenticated session after login, remembering security preferences, and enabling core platform functionality. These cookies cannot be disabled without impacting the ability to use the platform.
Used to measure how players use ph336.vip — which pages are visited, how long sessions last, and which features are used most. Data collected is aggregated and anonymised. These cookies help ph336 identify and fix usability issues and improve mobile performance for Philippine network conditions.
Remember your preferences such as language settings, game lobby view preferences, and notification settings to provide a more personalised experience across sessions.
9.2 You can manage cookie preferences through your browser settings. Disabling performance or functional cookies will not prevent access to ph336 but may affect personalisation features and analytics accuracy. Disabling strictly necessary cookies will prevent you from maintaining an authenticated session.
9.3 ph336 does not use cookies to track your browsing activity on third-party websites outside of ph336.vip.
10.1 As a registered player and data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph336:
You have the right to be informed of how ph336 collects, uses, and retains your personal data. This Policy fulfils that obligation. You may request additional clarification at any time.
You have the right to request a copy of the personal data ph336 holds about you. Submit a data access request to our DPO. ph336 will respond within 15 business days of receiving a valid, verified request.
If you believe ph336 holds inaccurate or incomplete personal data about you, you have the right to request correction. Many details can be updated directly through your account settings.
You may request deletion of your personal data where processing is no longer necessary, subject to ph336's legal obligations to retain certain data for AML, PAGCOR, and tax compliance purposes.
You may object to processing based on legitimate interests, including direct marketing. Objections to marketing communications can be actioned immediately through account settings.
Where processing is based on your consent and carried out by automated means, you have the right to receive a structured, machine-readable copy of your data for transfer to another platform.
10.2 To exercise any of the above rights, submit a written request to ph336's Data Protection Officer at the contact details provided in Section 15. ph336 may require identity verification before processing data subject rights requests. Requests are processed within 15 business days of receipt of a valid, verified request.
10.3 If you believe ph336 has not adequately addressed your privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
ph336 strictly prohibits the use of its platform by persons under 21 years of age. This requirement is mandated by PAGCOR for online casino-style gaming in the Philippines. ph336 does not knowingly collect personal data from individuals under 21 years of age. If ph336 discovers that personal data has been collected from a person who has not met the minimum age requirement, that account will be immediately closed and all associated data will be deleted or anonymised, subject to any mandatory legal retention obligations.
11.1 ph336 enforces age verification through its KYC process, which requires submission of valid Philippine government-issued identification confirming the account holder's date of birth. Accounts that fail age verification will not be granted full platform access.
11.2 Parents or guardians who become aware that their child has accessed ph336 or provided personal data to the platform are encouraged to contact ph336 support immediately at [email protected] so that the account can be investigated and closed.
12.1 ph336.vip may contain links to third-party game provider interfaces and payment provider pages. These third-party services operate under their own privacy policies, which ph336 does not control. ph336 is not responsible for the data practices of third-party game developers, payment processors, or any other third-party service you interact with through the platform.
12.2 ph336 recommends that you review the privacy policies of any third-party service you access through or in connection with the platform, particularly the privacy policies of your chosen payment provider (GCash, Maya, BPI, BDO, etc.) before completing financial transactions.
12.3 ph336 has contractual data processing agreements in place with all third-party service providers who receive your personal data on ph336's behalf. These agreements require such providers to process your data only on ph336's instructions and in compliance with applicable data protection law.
13.1 ph336's primary servers and data processing infrastructure are located in data centres that serve the Philippine market. In certain circumstances, personal data may be processed by service providers operating outside the Philippines — for example, game providers or technology partners operating servers in other jurisdictions.
13.2 Where personal data is transferred outside the Philippines, ph336 ensures that such transfers are subject to appropriate safeguards in compliance with the Data Privacy Act of 2012. These safeguards include standard contractual clauses approved by the National Privacy Commission and contractual requirements that overseas processors maintain data protection standards equivalent to those required under Philippine law.
13.3 By registering with ph336 and consenting to this Privacy Policy, you acknowledge that your personal data may be transferred to, stored, and processed in countries outside the Philippines where ph336's service providers operate.
14.1 ph336 may update this Privacy Policy from time to time to reflect changes in our data practices, technology, regulatory requirements, or business operations. The "Effective" date at the top of this Policy will be updated whenever a material change is made.
14.2 For material changes that significantly affect your rights or the way ph336 processes your data, ph336 will provide prior notice via email to your registered address or through an in-platform notification at least seven (7) days before the changes take effect.
14.3 Your continued use of ph336 after the effective date of any revised Privacy Policy constitutes your acknowledgement of the changes. If you do not accept the revised Policy, you must stop using ph336 and close your account.
14.4 Previous versions of this Privacy Policy are not publicly archived but may be requested from ph336's Data Protection Officer for reference purposes.
15.1 For all matters relating to this Privacy Policy, your personal data, data subject rights requests, or privacy-related complaints, you may contact ph336's Data Protection Officer through the following channels:
Email:
[email protected] (mark subject line: "Data Privacy Request")
Live Chat: Available 24/7 at ph336.vip
Response time: Within 15 business days for formal data subject requests; within 24 hours for general privacy inquiries
15.2 If you believe that ph336 has violated your data privacy rights, you also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC's contact information is publicly available through official Philippine government channels.
15.3 This Privacy Policy was last reviewed and updated on 1 January 2026 and supersedes all previous versions.
How ph336 Protects Your Data
Your privacy is not an afterthought at ph336. These are the core practices that keep your information safe on the platform.
Every connection to ph336.vip is secured with 256-bit SSL/TLS encryption — the same standard used by major Philippine banks including BPI and BDO. Your login credentials, account data, and financial information are encrypted in transit and at rest, preventing interception on any network including public Wi-Fi.
ph336 operates in full compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012. A designated Data Protection Officer oversees all data processing activities. ph336 maintains registration with the National Privacy Commission as required by law for personal information controllers.
ph336 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. The data you share with ph336 stays with ph336 and the limited, contracted service providers needed to operate the platform — nothing more.
ph336 does not store your GCash PIN, Maya PIN, or bank account passwords at any stage. Deposits and withdrawals are authenticated entirely within GCash's and Maya's own secure environments. ph336 only receives a confirmation token that the transaction was approved — your financial credentials stay with your payment provider.
Data subject rights under RA 10173 — access, rectification, erasure, portability, and objection — are not just listed in this Policy, they're enforceable. Submit a written request to ph336's DPO and receive a substantive response within 15 business days. No runaround, no unexplained denials without legal basis.
ph336 applies data minimisation principles — we collect only what we genuinely need to operate the platform, comply with PAGCOR and AMLA requirements, and protect against fraud. We do not collect sensitive personal data unrelated to gaming or financial compliance, and we do not build commercial advertising profiles from your gaming behaviour.
Your Data. Your Rights. ph336.
Questions about this Privacy Policy or how ph336 handles your data? Our support team is available around the clock, in English and Tagalog. You can also explore our other policy pages below.
24/7 · English & Tagalog · Under 5 min response · Privacy queries welcome
21+ Only. Gambling involves financial risk. Play responsibly. PAGCOR-compliant. Responsible Gaming →